This Shop is operated by volusion on behalf of Centurycomm Limited trading as Racing Post (registered number 3387163) whose registered office is 5 Fleet Place, London, EC4M 7RD, London, England.
We will charge you in British Pounds Sterling. These Terms & Conditions relating to refunds, returns & cancellation do not affect Your Statutory Right to Cancel
Our 21-day returns guarantee
Our 21-day returns policy guarantee means that if for any reason you are unhappy with any purchase, you can return it to us in its original condition so that we receive it within 21 days of the date you received the item, (with any seals and shrink-wrap intact in the case of audio, video or DVD or software products) and we will issue a full refund for the price you paid for the item--see our Refunds Policy in paragraph 7.4. We can only accept the return of opened items of audio, video or DVD or software products if they are faulty. Our refunds policy for books, audio, DVD and software and other items purchased from the Racing Post shop does not affect your statutory rights.
When you send your item back to us, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.
By law, you have the right to cancel the contract for the purchase of goods and services within seven working days beginning with the day after the date an item is delivered. To cancel any purchase, when it consists of physical products such as books, videos, DVDs or software products, within the seven working-day period, please contact our Support Centre on +44 (0) 1933 304858 or e-mail us at email@example.com for advice on how to return purchased items. However, we cannot accept cancellations of contracts for audio, video or DVD or software products where the item has been unsealed.